Skip to content
Station locator

FAQs

We’ll do our best to help you find the answer.

If I have a query about a specific JET petrol service station how do I get in touch?

If the question is about the day to day operation of the site, including services offered, opening hours and car parking, we recommend that you get in touch with the site directly. The day to day running of the site is handled at each individual petrol station site by the dealer or SSO.

I would like to seek employment at a JET petrol service station site.

Recruitment is handled at each individual site, we recommend getting in touch with the dealer or SSO for the site at which you would like to seek employment and enquire there. For enquires about becoming a JET dealer or an SSO, please head to our contact us page.

Where does JET's fuel come from?

The JET brand is backed by its own refinery in Northern Lincolnshire and JET’s quality fuel is transported via road tanker, pipeline, rail and shipping to multiple locations across the UK. Like many other brands, in areas where it is not economical to use fuel from the refinery, we buy from third parties, but always ensuring the fuel meets the same high standards.

Are JET petrol stations operated under a franchise agreement?

In the UK, JET supplies fuel and forecourt branding to independently owned dealer sites, and as such does not operate a franchise arrangement. JET owns petrol stations that are operated by a Service Station Operator.

Do your fuels contain Ethanol?

Drivers looking to fill up at one of our 300+ JET branded petrol station forecourts throughout the UK currently have two fuel options: they can choose our regular JET petrol which contains up to 10%ethanol (E10) as per latest BS EN228 or, where it is available, they can choose our new JET ULTRA Premium Unleaded, with its minimum 97 RON, containing up to5% ethanol (E5).

Does JET own all their JET branded petrol station forecourts in the UK?

No, in the UK, JET supplies fuel and forecourt branding to independently owned sites and owns some sites itself operated by SSOs.

Does JET ULTRA Premium Unleaded contain ethanol?

Under the UK Government Renewable Transport Fuels Obligation (known as RTFO), fuel producers have a legal requirement to use a certain percentage of renewable fuels. In petrol, this is normally ethanol, which may be derived from a variety of renewable feedstocks. Petrol with a 95 RON (like our Regular JET petrol) contains up to 10% ethanol. JET ULTRA Premium Unleaded, with its minimum 97 RON, contains 5% ethanol. JET Ultra-Premium Unleaded is also safe for cars who cannot accept E10 but can E5.

Does your JET ULTRA Premium Diesel contain biodiesel?

Under the UK Government Renewable Transport Fuels Obligation (known as RTFO), fuel producers have a legal requirement to use a certain percentage of renewable fuels. Most road diesel in the UK (including JET ULTRA Premium Diesel) contains up to 7% biodiesel.

How can I stop dirt and deposits from forming in my engine?

To make energy to drive your car forward, all fuels undergo a process called combustion in the engine which creates these carbon deposits and dirt. JET ULTRA Premium Fuels are specially designed to deep-clean dirty engines and prevent deposits from building up.

How does JET ULTRA Premium Fuel clean my engine?

The clever technology inside JET ULTRA Premium Fuel detergent attacks and helps remove dirt deposits in your engine. It also coats vital engine parts in a protective film to prevent deposits from collecting in the first place.* *Actual benefits may vary due to many factors including, but not limited to, previous fuel used, the age, type and condition of your vehicle, road conditions your style of driving and journey time.

How much does JET CHARGE cost?

JET CHARGE costs £0.79 (including VAT) per kilowatt (kW)

I am looking for employment advice or a reference relating to a JET petrol station site where I work or have worked?

All aspects of employment are handled at each individual petrol station site by the dealer or SSO. Therefore, we recommend getting in touch with the site directly.

Is there any flexibility in the deal I can choose with JET?

Absolutely. We will work hard to find the right balance for your business, just get in touch.

What does the higher-octane (RON) in JET ULTRA Premium Unleaded mean?

You might be more familiar with the term "Super Unleaded", the common name for higher RON fuels. RON (Research Octane Number), is the standard measure of a fuel's performance. Essentially, the higher the number, the more compression the fuel can withstand and the better the performance.** Because Regular JET Unleaded has a minimum RON of 95 and JET ULTRA Premium Unleaded has a minimum RON of 97 you can use JET ULTRA Premium Unleaded where you can use Regular JET Unleaded. Some car manufacturers recommend the use of high-octane fuel. ** Performance improvement may be more noticeable in high performance cars.

What is an SSO?

SSO's are Service Station Operators which are limited companies employing a site manager and contracted by JET to operate a JET company owned petrol station on a commission operation basis.

What is loss of performance?

As these dirty deposits build up, they can have a knock-on effect on your engines performance. You might find your acceleration isn't what it used to be, there's a loss of overall power or an increase in emissions.

What is meant by a Commission Operated?

SSO's will earn income through operation of the site and income derived from commission payments for fuel sales and directly from sales of shop products within the site and income from ancillary services (e.g. car wash).

What is the power output of a JET CHARGE charger?

All of the JET CHARGE chargers are ultra-rapid, 150kW charger Charging time is dependent on the car’s receiving charge speed, battery size, battery condition, and other external factors (e.g., ambient temperature) For clarification of charge output categorisation please see Chapter 2 “How electric vehicles are charged” and Table 1: Final report – GOV.UK (www.gov.uk)

What makes JET a good choice for the independent service station retailer?

At JET we get to know you personally and we’re always on hand to help when you need it. We’re also backed by a large multi-national energy company, Phillips 66. Our Humber refinery produces 14% of the UK’s road transportation fuels and we are one of the largest suppliers of domestic, agricultural and industrial fuels to independent re-sellers and JET-branded distributors in the UK. We’re competitive, we only offer clear and transparent fuel deals with no hidden costs. So, if you’re looking for the smartest forecourts, friendly and dedicated Account Managers, and reliable, competitive fuel deals, you’re in the right place. And the best news is, it’s easy to switch.

What support does an SSO get from JET?

JET has a District Manager responsible for working with theSSO and to help clarify what is expected and provide guidance.

What testing have you done?

We've worked closely with one of the world's leading road fuel detergent providers to ensure that detergent in JET ULTRA Premium Fuels is subject to world-recognised engine testing standards. Information provided on our JET ULTRA Premium Fuels site is a result of research and testing by the detergent manufacturer (including laboratory, engine, scientific and industry research on such detergent) and further supported by JETs own scientific literature research.

What's the difference between a JET dealer and a JET Service Station Operator?

SSO's are third parties contracted by JET to operate a JET company owned petrol station on a commission operation basis. A JET dealer owns and operates its site independently, under a branding and fuel supply agreement with JET.

What's the difference between JET ULTRA Premium Diesel and Regular Diesel?

Compared to our Regular Diesel, JET ULTRA Premium Diesel contains more than double the detergent. The result is a more effective clean for better efficiency and performance.* *Actual benefits may vary due to many factors including, but not limited to, previous fuel used, the age, type and condition of your vehicle, road conditions your style of driving and journey time.

What's the difference between JET ULTRA Premium Unleaded and Regular Unleaded?

Compared to our Regular JET Unleaded, JET ULTRA Premium Unleaded contains more than double the detergent. Which results in a more effective clean for a better efficiency and performance. What's more, it also have a higher RON (min 97) to give more power to engines that can take advantage of it.* ** *Actual benefits may vary due to many factors including, but not limited to, previous fuel used, the age, type and condition of your vehicle, road conditions your style of driving and journey time. ** Performance improvement may be more noticeable in high performance cars.

Where does JET's fuel come from?

The JET brand is backed by Phillips 66's own refinery in Northern Lincolnshire and JET's quality fuel is transported via road tanker, pipeline, rail and shipping to multiple locations across the UK. Like many other brands, in areas where it is not economical to use fuel from the refinery, we buy from third parties, but always ensuring the fuel meets the same high standards.

Which grades do you supply?

· JET Unleaded 95 RON BS EN228 · JET ULTRA Premium Unleaded BS EN228 · JET Diesel BS EN590 · JET ULTRA Premium Diesel BS EN590

Why are dirt and deposits being created in my engine?

When a car engine runs, fuel is injected into the combustion chamber, where it mixes with air. This process, called combustion, creates carbon deposits that can stick to your engine's vital parts. If you think of your engine like your car's mouth than this natural carbon build-up is a bit like plaque on your teeth.

Why do you currently have two forecourt images?

We launched a new petrol station forecourt design in 2019 after a testing period. Our new bright, modern forecourts are designed to help you stand out. We have started the network wide rollout of the new image; the old JET design will no longer be available for new sites.

Will JET ULTRA Premium Fuel work in my engine?

JET ULTRA Premium Unleaded meets the BS EN 228 British Standard, and JET ULTRA Premium Diesel meets the BS EN 590 standard. These are British Standards for fuel on which vehicles are designed to run. The effects of cleaning depend on factors such as what fuel you used previously, age, type and state of your vehicle, the road conditions, your style of driving and journey time.

Where can I find JET CHARGE?

You can use the locator here, and filter by ‘JET CHARGE’ Currently JET CHARGE is available at JET Refinery Filling Station & JET Beacon Garage with more sites coming soon. www.jetlocal.com/locator

How do I get in touch to learn more?

https://jetlocal.co.uk/contact/

On your fuel labels what does the information mean?

The fuel label that you are referring to is now required under the new legislation "Alternative Fuel Labelling and Greenhouse Gas Emissions (Miscellaneous Amendments) Regulations 2019" and is designed to help the customer understand the maximum amount of biofuel that could be in the fuel. You can find out more about this at the HM Government website, https://knowyourfuel.campaign.gov.uk