How it works
The concept behind Amazon Lockers is very simple: instead of requesting Amazon deliveries to go to a home or business address, customers can select an Amazon Locker at the time of placing their order and pick up – or return – the parcel at a convenient time. Customers no longer risk missing a delivery and their parcel will remain safely stored until they use a unique pick-up code to access the locker.
“We’re finding that customers coming to the site to collect their parcels often then spend in the shop so it’s definitely helping to attract new customers”
A big hit
Chris Cundall of JET’s Chidswell Service Station explains why he thinks the lockers deliver benefits for both customers and JET dealers: “The Amazon Lockers are proving very popular with our customers. I think it’s the fact that people can pick up their ordered items at a time and place that suits them which makes them a big hit.”